Walmart Scams: The Most Common E-Commerce Scams With The World’s Largest Retailer (2023)

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(Video) 3 New Walmart SCAMS You Need To Watch Out For! | Aura

Do you feel secure shopping online with Walmart and Walmart Marketplace? Most people don't think twice about shopping at the world’s largest retailer and one of the most valuable brands across the globe. No matter which e-commerce site you frequent, large or small, online scammers will use any opportunity available to attempt to steal your financial information or your identity.

How do you keep safe as technology changes? By keeping yourself informed. We have detailed some of 2023’s most common Walmart scams that occur on and Walmart’s Marketplace so you can stay aware of them while shopping safely with the popular retailer.

In this article

Is Walmart safe?
6 common Walmart scams
Tips to avoid Walmart scams
What to do if you’ve been scammed
Walmart scams FAQ
Bottom Line:

Is Walmart safe?

Yes. We believe Walmart is one of the safest online retailers, and it has a responsibility to keep you safe when shopping online at or Walmart Marketplace, its third-party retailer site.

To do this, Walmart has dedicated phone numbers and email addresses where you can report potential and actual fraudulent activity. Furthermore, the Walmart official site has a webpage dedicated to fraud alerts to keep you aware of any new scams that either have been or could be attempted with Walmart customers.

6 common Walmart scams

What do the pandemic, gift cards, and money transfers have in common? You guessed it: They’re all Walmart scams. Cybercriminals will use emotions, technology, and opportunity to line their pockets with your money. Keep reading below on how criminals attempt various Walmart scams.

1. Walmart pandemic relief scam

Fraudsters don’t hesitate to take advantage of people during frantic times, and this has been the case during the recent coronavirus pandemic. Cybercriminals may ask you to complete a form or send them a deposit to receive pandemic relief payments. The scammers claim that this monetary award will come from the Walmart Foundation or Both are legitimate organizations that are falsely named in this type of scam.

Make sure to look up each organization online, call, or visit in person before accepting assistance or providing personal information.

Neither the vaccine nor the stimulus check require advance payments. Walmart offers free COVID-19 vaccinations at this time.

(Video) I bought the biggest SCAMS at Walmart

2. Walmart gift card scam

Have you checked your Walmart gift card balance and were suddenly redirected to a different website? Have you seen offerings for free Walmart gift cards on other websites? These are just a few ways in which gift cards are used to scam people like you.

Here is a list of how gift cards may be used fraudulently by cybercriminals:

  • A scammer may ask you to use your Walmart gift card for their “product” or “service,” knowing that they will simply take your gift card information and use it for themselves.
  • You could encounter a spoofed website, which is a false website setup to steal your payment details when you try to check your Walmart gift card balance.
  • A website could offer free Walmart gift cards if you respond or click on an online ad. Some websites are set up solely for phishing your personal data or to install malware on your computer.

To avoid the Walmart gift card scam, only use your gift card at Walmart stores or Avoid checking your Walmart gift card balance anywhere but the official Walmart website. Furthermore, stay away from websites that offer free Walmart gift cards in exchange for you performing some type of task for a “company”.

3. Walmart survey scam

Did you know that you can take a Walmart survey up to one week after your shopping visit and be entered into their quarterly gift card sweepstakes? Scammers are aware of these ongoing sweepstakes as well. They would like nothing more than to obtain your personal details like passwords, bank account numbers, credit card numbers, and your Social Security number to commit identity theft.

While Walmart may ask you to verify your address or phone number if you win the sweepstakes, they will never make calls or send emails asking for your social security number or financial details.

Moreover, always double-check the website you are visiting before submitting your Walmart survey and any sensitive information, as is the official site to enter your feedback. If you are concerned about whether or not an email survey is from Walmart, do not click on it or respond to it. You can contact their team at [emailprotected] to further investigate the communication and verify that it is an authorized Walmart email.

You can enter the Walmart sweepstakes without a purchase through Walmart's official site.

4. Walmart online order scam

With the Walmart order tracking scam, you may receive an order confirmation from a fake company that wants you to click on their phishing links and download malware. It’s likely an email scam if:

  • Filled with poor grammar or spelling errors
  • Missing a Walmart order tracking number or shipping notes
  • Sent from a domain isn’t Walmart’s

If you receive this type of email, do not reply to it or click on any links. You can log into your account on the Walmart official site to check your recent order status or contact Walmart support.

5. Walmart money transfer scams

Walmart offers many safe and valid money transfer services under the Walmart2Walmart brand. But money transfers and money orders are difficult to reverse. They work like cash, and Walmart can’t help you retrieve money sent to fraudsters.

Scammers may ask you to send money transfers under the guise of buying fake products, donating to fake charities, or helping a family member in dire need.

While the Walmart2Walmart money transfers are legitimate services, you’ll want to proceed with caution while performing a money transfer. Here are a few helpful tips:

  • Never transfer money to strangers. Money transfers are the equivalent of giving them cash.
  • Do not send money to merchants, charities, government organizations, or to buy high-value items. Money transfers are safer if you use them solely for transferring money to other people.
  • Double-check with your loved one that they are the individual who contacted you and are in need of your money transfer.
  • Keep your transaction reference number private from anyone who is not the intended recipient of the funds.

6. Walmart impersonation scams

A name like Walmart has immediate name recognition because they are located in 24 countries throughout the world. Cybercriminals rely on big-box retailer name recognition to try to scam you out of your personally identifiable information.

(Video) Exposing the Walmart "Automation" SCAM

One way they do this is by sending an email or text to you, stating that you have won something. You will be asked to click on a link for more information, but most likely you will encounter a phishing website or malware instead.

Whether it is a phone call, email, or text message, you should always ask yourself why a global brand would be contacting you when you have not reached out to them. This is a red flag. And, remember — criminals need you more than you need them.

Tips to avoid Walmart scams

To avoid being scammed on Walmart’s official site or Walmart’s Marketplace, we have provided some general precautions below.

  • Always double-check the website you are visiting for accuracy. If you notice typos or grammatical errors on the address bar or web page, you could be on a fraudulent website impersonating Walmart’s official site.
  • Double verify email sender addresses before clicking on links within a Walmart email.
  • If an order confirmation looks untimely, contact Walmart directly to confirm your order details.
  • Only check your Walmart gift card balance and use your Walmart gift card at the Walmart official site.
  • Avoid clicking on sites offering free gift cards.
  • Properly research a charity online or in person before donating.
  • Stay away from using money transfers for big-ticket items or products versus simply transferring money to the intended recipient.
  • Pay attention to your browser’s security warnings for malicious sites or malicious web files.
  • Type in the URL of the trusted website into your browser versus clicking on links.
  • Avoid clicking pop-up ads.
  • Never give out your personal information to someone who calls, texts, or emails you before you have verified this person’s identity through the organization.

What to do if you’ve been scammed

If you have been scammed, do not panic. There are actions you can take right away. First, take care of any immediate privacy breach by changing your online password and contacting your credit card issuer to report fraudulent activity. The Federal Trade Commission(FTC) provides a list of steps you can take to quickly cut off the scammers from enacting further damage.

Next, you may need to report the scam to your local law enforcement before alerting the proper governmental authorities like the FTC or IC3. You can also reach out to Walmart and their partners directly if you would like to retrieve helpful next steps on how to recover your funds or protect your Walmart account.

How to contact Walmart after a scam

Here are the multiple ways to reach out to Walmart if you have been a victim or potential victim of a Walmart scam:

  • If you have been the victim of a Walmart gift card scam, you can report it to 888-537-5503.
  • If you suspect that you have received a suspicious email falsely stating they are with Walmart, you can send the email as an attachment to [emailprotected] for further investigation.
  • If you believe you were redirected to a fraudulent website, send an email with the website link to [emailprotected] for further inquiry.
  • If you received a fraudulent email or have been a victim of money transfer fraud, you can report it to MoneyGram directly online or call 1-800-MONEYGRAM.
  • If you believe your account for Walmart’s official site was compromised, you can change your password online.

Walmart scams FAQ


Is Walmart Marketplace different from Walmart?

Yes. Walmart Marketplace is different from standard shopping on Walmart’s official site. Walmart Marketplace is a shopping website that gives third-party sellers the chance to sell their products on Millions of products are available to customers in many categories like home goods, electronics, sports, and more. The Marketplace gives sellers a wider reach to potential customers while also offering promotional ads and Walmart’s own supply chain services to vendors.


(Video) New Scams to Watch Out For (2022)

Is it safe to buy from Walmart third-party sellers?

Yes, it is safe to buy from Walmart’s third-party sellers, as they undergo a strict process to join Walmart Marketplace. Unfortunately, as with any online retailer, fraudulent actors may slip through and try to scam you out of your money.


Is it safe to send money through Walmart?

Sending money through one of Walmart’s financial intermediaries is safe as long as you are safe about it. As long as you know the individual to whom you are sending the money, keep the confirmation number to yourself, and are not paying for any physical goods with the transaction, you are making informed and safe decisions.

Bottom line

Walmart cares about your safety. In 2022 alone, Walmart’s Global Investigations team intercepted $4 million worth of gift card scams that targeted senior citizens.[1] Additionally, the company has dedicated phone numbers and email addresses for customers concerned about Walmart scams, along with a fraud website that has a robust list of fraud prevention resources.

It is important that you keep up to date with cyber shopping scams regardless of who the retailer may be. Even Amazon is known to have scams that affect its shoppers.

Author Details

Robin MooreAbout the Author

Robin Moore is a freelance writer and editor specializing in blockchain technology, including walletsecurity and data privacy. She is the current Managing Editor for Watcher.Guru, a startup blockchainand finance news publication with 1.7 million followers on Twitter. Robin has also been the leadcontent editor with Genfinity.IO, another startup blockchain research publication. Before entering theWeb3 space, she was a business analyst within the oil and gas industry.When she is not offering advice on the best ways to protect data privacy, she is hiking, doing yoga, ornetworking with her Web3 family on crypto-Twitter.

(Video) E-commerce scams


Does Walmart really have secret shoppers? ›

Mystery shopping, sometimes referred to as secret shopping, is where an individual is hired to “act” like a customer, and evaluate services at a business. Walmart does NOT utilize these services or hire associates to perform services on behalf of other retailers or companies.

What are the most recent scams? ›

The 12 Latest Scams You Need To Know
  • The “pig butchering” scam.
  • Student loan forgiveness scams.
  • Damaged used cars sales.
  • Google Voice verification code scams.
  • Zelle, Venmo, and Cash App Scams.
  • Robocalls attempting to steal 2FA codes.
  • Work-from-home scams.
  • Amazon imposter scams.
Jan 5, 2023

How do people find hidden clearance at Walmart? ›

2. To find Walmart hidden clearance, use the 'check a price' feature in the Walmart app. The Walmart app has a price scan feature that lets you check the price of any item in the store by scanning its barcode.

What are the 4 most common scams? ›

Common Scams
  • Advance Fee Scams. ...
  • Tech Support Scams. ...
  • Phishing. ...
  • Emergency Scams. ...
  • IRS or Government Imposter Scams. ...
  • Foreign Money Exchange Scams. ...
  • Counterfeit Cashier's Checks. ...
  • Bogus Debts.

What are the 3 most common scams made online? ›

Below are some of the most common.
  • Copycat government websites. Some scams involve websites designed to look like official government websites such as HMRC. ...
  • Dating and romance scams. ...
  • Holiday frauds. ...
  • Mandate fraud. ...
  • Pharming. ...
  • Phishing emails.

What are the five most common financial scams? ›

10 Common Financial Scams and How to Avoid Them
  • Fake Check/Overpayment. Here's a common scenario: someone sends you a counterfeit check and asks you to send money back to them. ...
  • Debt Collection Scams. ...
  • Phishing. ...
  • Ransomware. ...
  • Imposter Fraud. ...
  • Grandchildren and Elder Fraud. ...
  • Lottery and Prize Fraud. ...
  • Employment Scams.

Where does Walmart keep the clearance section? ›

Most people are familiar with the clearance aisle at Walmart. Usually located in the middle of the store; this aisle contains about a hundred or so items from just about every department in your local Walmart store.

Is Walmart BrickSeek legit? ›

BrickSeek is a legitimate way to check inventory for products that are low in stock and find deals across retailers. But do keep in mind that while BrickSeek is a useful tool, it's not infallible. The service isn't directly affiliated with any of the major retailers, so the information can be out of date.

Can Walmart security search your bag? ›

Walmart is only allowed to search your bags if you consent to it. Even law enforcement cannot search your bags, car etc without a warrant-unless you consent to it. Sam's Club and Costco aren't the same; the membership agreement stipulates you agree to inspection. You can say no.

What does a mystery shopper look for? ›

Competitor research: Companies use mystery shoppers to see how they compare against their main competitors. They may ask mystery shoppers to find out certain things, such as what products their competitors have, whether they have any special offers and what their customer service is like.

What is a secret shopper example? ›

Here are some examples of types of companies that may use mystery shoppers: A clothing retail company can use mystery shoppers to check if their shops adhere to corporate policies or brand parameters. A bank can hire mystery shoppers to ensure their employees are obeying financial regulations.

What is mysterious shopper? ›

mystery shopper | Business English

someone employed by a company to check how its products or services are being sold by pretending to be a normal customer: Most supermarkets want mystery shoppers to critique each department and the staff's knowledge of what they're selling.

What are some scammer tricks? ›

Here are a dozen of the most common tactics used by scammers to fool victims and perpetuate fraud.
  • Spoofing. Does caller ID show the same area code and prefix as yours? ...
  • Phishing. ...
  • Fake profiles. ...
  • Fake photos. ...
  • Fake entities. ...
  • Fake claims. ...
  • Fake names, credentials and badge numbers. ...
  • Computer pop-ups.

Who falls for scams the most? ›

Older people are often assumed to be the main targets of financial fraudsters, but younger generations may actually be more at risk to fall victim to scams, research suggests.

What is the most common online scams? ›

One of the most prevalent and successful online scams is phishing. This involves the scammer luring you into providing them with personal information, such as credit card numbers, Social Security numbers, or other sensitive information they can use to make purchases, steal your identity, or more.

Who is targeted by online scams? ›

The modern landscape of scams and fraud

With 410,000 incidents reported, Action Fraud revealed that many online scams target teens and young people. Ponzi schemes, counterfeiting and advanced-fee fraud were once the go-to schemes for fraudsters.

What is the best online payment to avoid scams? ›

According to a 2021 report from the Better Business Bureau, the median dollar loss for online purchase scams was $90 for PayPal, which is much lower than median losses reported for Zelle, Venmo, Apple Pay, Google Pay and Cash App. PayPal can be linked to bank accounts or credit cards.

What was one of the largest cyber scams in American history? ›

Heartland Payment Systems hack. In August 2009, Gonzalez was indicted in Newark, New Jersey on charges dealing with hacking into the Heartland Payment Systems, Citibank-branded 7-Eleven ATM's and Hannaford Brothers computer systems. Heartland bore the brunt of the attack, in which 130 million card numbers were stolen.

What is a red flag of many common scams? ›

Be on the lookout for these red flags: Being asked to pay money in order to receive a prize or get a job. Pressure to act immediately. Use of scare tactics, e.g. telling you a loved one is in danger, that your computer has been hacked or threatening arrest if you don't act now.

What are the two most common scams to steal from seniors? ›

Top 10 Scams Targeting Seniors
  • Health Care/Medicare/Health Insurance Fraud. ...
  • Counterfeit Prescription Drugs. ...
  • Funeral & Cemetery Scams. ...
  • Fraudulent Anti-Aging Products. ...
  • Telemarketing. ...
  • Internet Fraud. ...
  • Investment Schemes. ...
  • Homeowner/Reverse Mortgage Scams.

What is the biggest stock scams of all time? ›

1 Bernard Madoff (2008) - $50 Billion

Madoff Investment Securities, was arrested on December 11, 2008, for orchestrating a large Ponzi scheme. He was turned in by his two sons. The then-70-year-old hedge fund manager concealed his losses by compensating early investors with funds raised by others.

Does Walmart have undercover? ›

Wal-Mart employs both uniformed and undercover security guards. In fact Wal-Mart employs a lot of plain clothes security guards some of which look like teenagers. In addition, Wal-Mart uses several cameras in each store that have the ability to zoom in on and follow suspected shoplifters.

How many personal shoppers does Walmart have? ›

Walmart has more than 170,000 personal shoppers in stores, more than double the number in the position last year.

Who are Walmart shoppers? ›

Walmart's average customer is a woman who is 59.5 years old, white, married, and earning $80,000 per year.

How much does Walmart pay secret shoppers? ›

Average Walmart Mystery Shopper hourly pay in California is approximately $16.45, which meets the national average.

How much do mystery shoppers get paid? ›

Generally, payment will be between $8 and $25 per shop, but it may sometimes even be up to $100. If required to make a purchase you will also receive a payment for the purchase, which you will be advised of before you apply for the shop.

Is Walmart security allowed to detain you? ›

What is the shopkeeper's privilege? Under California law, the “shopkeeper's privilege law” says that shopkeepers, or store owners or merchants, may detain a customer if they have probable cause / reasonable grounds to believe that the shopper is guilty of shoplifting (per Penal Code 459.5).

Can Walmart detain a shoplifter? ›

If you are caught shoplifting from a Walmart, a loss prevention officer may reasonably detain you at the store until the police arrive. Walmart has loss prevention officers at every store that watch for shoplifters.

What does AP stand for at Walmart? ›

Our Asset Protection specialists provide security in our stores, at distribution centers, and at corporate facilities. More than that, Asset Protection teams ensure compliance and prevent shrink. With the help of safety-minded experts like you, we can provide a safe experience for both our shoppers and our associates.

What does ODP stand for at Walmart? ›

Home> Retail> Walmart Online Grocery Rebranded to Online Pickup & Delivery “OPD”

What percent of Walmart is owned by the family? ›

The Walton family is Walmart's largest shareholder, having approximately 50% of Walmart's shares, worth about $190 billion.

How many employees does an average Walmart store have? ›

Walmart Supercenters is around 182,000 square feet. Each location can employ about 300 associates. Walmart Discount Stores are a bit smaller at around 106,000 square feet. It can employ around 200 Walmart associates.

Who is Walmart biggest competitor? ›

Walmart Competitors: FAQs

Who are Walmart's biggest competitor? As of now, Walmart's biggest competitor by market share is Amazon. Operating over 10,500 stores and clubs worldwide, Walmart has slightly better financial metrics than its rival.

What does Walmart call their shoppers? ›

A personal shopper at Walmart is a Walmart store associate who fulfills customers' online orders. This means they locate the requested items and assemble them in the Pickup Today designated areas of a Walmart.

Who runs Walmart ecommerce? ›

Tom Ward serves as the executive vice president and chief ecommerce officer for Walmart U.S. In this role, Tom leads the company's work to grow its online business by delivering exceptional customer and seller experiences across all online platforms and services.


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